Your employees may have different needs for their mental and physical health. No matter where they are in their health journey, you can help employees access the right resources at the right time. We’ll help you get there.
In August 2020, we made the decision to extend our over-age student coverage until December 31, 2020.
We’re now further extending our over-age student coverage until the end of the winter school term 2021.
In May 2020, we let you know about the following exception to continuing coverage during temporary lay-offs: you may maintain coverage during a temporary lay-off for six months, instead of three months. This applies to all benefits except disability.
In September, we let you know about some exceptions to our claims practices to support your employees during COVID-19.
In an effort to better protect your plan, Sun Life sometimes finds it necessary to disallow certain health-care service providers, clinics, facilities or medical suppliers (all referred to as “provider”) from claims processing and reimbursement.