I’m thrilled to share our Group Benefits Year in Review for 2022. The work we did over the year was to ensure that we were there to support your evolving needs.


Last year, we continued to innovate and expand the health-care solutions we offer in support of your employee and organizational health goals, including:

  • Mental health solutions, such as a digital health hub for employees to access the care they need in one place.
  • Our new Mental Health Coach, which aims to reduce absences by engaging “at-risk” employees in mental health treatment.
  • Expanded DE&I supports. We improved our Family Building program with enhanced coverage for fertility treatments and surrogacy benefits.
  • Industry-leading research and insights. Our thought leadership and industry advocacy shape our future innovations and broader industry directions. We partnered with Ipsos to undertake first-of-its-kind research on the intersection of DE&I and group benefits plans.

Marie-Chantal Côté

Senior Vice-President, Group Benefits

We also undertook research and advocacy work in several other areas, including:

  • Ongoing advocacy at both the provincial and federal levels to help ensure your best interests are represented on files such as universal pharmacare and drug formulary amendments.
  • A look at the impacts of long COVID, highlighting risks to the workplace and the actions employers can take to mitigate its impact.
  • Our latest Designed for Health report, which focuses on long-term disability claim trends – with an emphasis on claiming patterns through the pandemic. The report also incorporates drug claiming data to add further context to these trends. It highlights potential risks to employee health that may drive future claims.

Through our work, our goal is three-fold. To offer you:

  • Exceptional, personalized service. Our teams are here to provide flexible and responsive support to you and your employees.
  • Inclusive and value-driven health solutions. Effective, sustainable solutions that support your employees’ diverse life experiences.
  • Ahead-of-the-curve health insights. To help you understand current trends and those on the horizon. These insights can help you and your organization prepare for and manage these changes.

Many of our actions and insights outlined in this report will provide you with benefits for years to come. As we move into 2023, we’ll further enhance our supports across the health spectrum. 

Thank you for your continued trust and partnership.