Sun Life’s virtual care programs are powered by Dialogue. Plan members can easily connect to various services through the Lumino Health Virtual Care mobile app or website. Once connected, they’ll get access to health care professionals and providers from the comfort of home.
Lumino Health Virtual Care
Lumino Health Virtual Care assesses medical issues and mental health concerns. It helps plan members, and their eligible dependents access care virtually. It connects them with health care professionals, including nurses, doctors, mental health specialists, and others.
Stress Management and Well-Being
Our stress management and well-being program is a valuable add-on to Lumino Health Virtual Care. This service provides plan members and their eligible dependents with access to resources and specialists focused on mental health.
Employee Assistance Program (EAP)
Plan members and eligible dependents can get support across a broad range of areas for work and life concerns. There’s support for mental health, family and relationships, legal services, financial services, work and career counselling. This EAP also includes 24/7 access to internet-based cognitive behavioural therapy (iCBT). iCBT is a series of interactive, self-care toolkits to support top mental health disorders, including anxiety and depression. Providing access to mental health support in a timely, cost-effective, easy way.