Looking for customer support?

Holiday hours

December 24: Open 8am – 1pm ET

December 27: Closed

December 28: Closed

December 31: Open 8am – 4pm ET

Workplace benefits

1-800-361-6212

MONDAY-FRIDAY: 8AM-8PM ET

January 3: Closed

Workplace savings and investments

1-866-733-8612

MONDAY-FRIDAY: 8AM-8PM ET

January 3: Open 9am – 3pm ET

Are you leaving a workplace plan?

Call: 1-877-893-9893

MONDAY-FRIDAY: 8AM-8PM ET

Holiday hours

December 24: Open 8am – 1pm ET

December 27: Closed

December 28: Closed

December 31: Open 8am – 4pm ET

January 3: Closed

Purchased through an advisor

1-877-SUN-LIFE (1-877-786-5433)

MONDAY-FRIDAY: 8AM-9PM ET

Email: service@sunlife.ca

Purchased online or by phone

For medical and dental coverage/claims inquiries

1-800-361-6212

MONDAY-FRIDAY: 8AM-8PM ET

Please have your mysunlife.ca numerical Access ID and password ready.

Use mysunlife.ca to chat with us or compose a message.

Purchased online or by phone

For Administrative inquiries (e.g. address update, billing inquiries)

1-800-669-7921

MONDAY-FRIDAY: 8AM-8PM ET

Use mysunlife.ca to chat with us or compose a message.

Sun Life Global Investments

For mutual fund inquiries

1-877-344-1434

Email: info@sunlifeglobalinvestments.com

Sun Life Guaranteed Investment Funds (GIFs)

For segregated fund inquiries

1-844-753-4437

MONDAY-FRIDAY: 8AM-8PM ET

Email: gifs@sunlife.com

Public Service Health Care Plan (PSHCP) or the Pensioners' Dental Services Plan (PDSP)

1-888-757-7427

MONDAY-FRIDAY: 6:30AM-8:00PM ET

Email: Can_OttawaService@sunlife.ca

Association or affinity group benefits

For medical and dental coverage/claims inquiries

1-800-361-6212

MONDAY-FRIDAY: 8AM-8PM ET

Use mysunlife.ca to chat with us or compose a message.

Please have your mysunlife.ca numerical Access ID and password ready.

Association or affinity group benefits

For administrative inquiries (e.g. address update, billing inquiries)

1-800-669-7921

MONDAY-FRIDAY: 8AM-8PM ET

All other inquiries

1-877-SUN-LIFE (1-877-786-5433)

MONDAY-FRIDAY: 8AM-8PM ET

For human resources or benefits administrators:

Sign in to Plan Sponsor Services at sunlife.ca/sponsor to manage your information online.

Purchased through an advisor

Group benefits (51+ employees)

1-866-377-5818

MONDAY-FRIDAY: 8:30AM-4:00PM ET

Purchased through an advisor

Group benefits (3-50 employees)

1-877-786-7227

MONDAY-FRIDAY: 8:30AM-4:00PM ET

Group retirement services

1-800-387-2636

MONDAY-FRIDAY: 8:30AM-4:00PM ET

Email: Can_PenControl@sunlife.ca

Group retirement services (small business)

1-877-283-1412

MONDAY-FRIDAY: 9:00AM-4:30PM ET

If you're a business seeking a new plan, visit the Workplace health and benefits and Workplace pensions and savings sections to learn more.

Association or affinity group benefits

For medical and dental coverage/claims inquiries

1-800-361-6212

MONDAY-FRIDAY: 8AM-8PM ET

Use mysunlife.ca to chat with us or compose a message.

Please have your mysunlife.ca numerical Access ID and password ready.

Find a Sun Life office: