We’ve noticed a rise in COVID-19 scams by email, text and phone. Please be cautious. Here’s how you can protect yourself and what to do if you suspect fraud. You can also find the latest info on how we’re responding to the pandemic at sunlife.ca/covid-19.

my Sun Life Mobile

Want a quick and easy way to manage your benefits, personal health insurance, and retirement and savings plans? With the my Sun Life Mobile app you can now submit claims, check your coverage, manage your workplace retirement savings and view personal investments, on the go.

Download the my Sun Life Mobile App

See why my Sun Life Mobile is Canada’s most reviewed insurance app – with a 4.5 out of 5 rating!1 Download it for iPhone and Android devices:

Here’s what’s new!

  • Connect with your Sun Life Financial advisor with a single tap
  • View balances and fund details of mutual funds and segregated funds serviced by a Sun Life Financial advisor
  • Find paramedical providers in your area with the new GPS-enabled Provider Search tool, and see how other Sun Life benefit plan members rate them


Depending on your plan or policy, you can:

  • Submit claims for instant processing
  • Submit a copy of a receipt by snapping a photo 
  • Get help faster by calling us from within the app – we’ll have your plan details ready to go
  • Contribute to your retirement and savings plans when it’s convenient for you
  • Check your balances and view your transaction history
  • Send us a photo of forms we may need such as void cheques or transaction authorizations
  • Have your coverage cards handy wherever you go in the app and Apple Wallet
  • Find out what your health and medical plans cover
  • Check your health spending and personal spending account balances
  • Use the drug-look-up tool to find out how much of your prescription drug costs are covered – we may even be able to suggest a less-expensive generic equivalent
  • Keep up with product and service updates, special offers and helpful reminders by viewing ‘My Notifications’

You’ll need a valid email, Access ID and password to use the app. Register now using your desktop computer or directly from the mobile app.

Stay tuned for more new features as we continue to enhance the app. Share your feedback at mobile@sunlife.com.

Using your desktop

Get access to the same great features plus more with your desktop computer. Simply go to mysunlife.ca and sign in.

App Store rating

To ensure the safety and protection of your personal information, the my Sun Life Mobile App should only be downloaded through the App Store and Google Play – our only authorized providers.

Data charges may apply when using this app.

A few employers continue to review the app for their plans and have chosen not to make the app available to their employees at this time. If this is the case for your plan, you will not be able to access your information on the app. You can use the ‘Help me save’ financial planning tools to learn new ways to save today for a wealthier tomorrow. To view your account information, you can continue to log in to www.mysunlife.ca, or you can contact us at 1-866-896-6976 or at sunlife.ca/contact-us.

Google Play is a trademark of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.