The voice commands solutions2 offer multiple possibilities to plan members. They can also:

  • review their workplace benefits information
  • check the status of their claims at any time and
  • find a health care provider or even check their investments

We’re evolving the Sun Life experience to make it easier for your plan members to manage their plan when and where they want.

How to use Alexa voice commands and why

  • Your plan members can have access to more information about their benefits by simply asking Alexa, like “Alexa, submit my last physiotherapy claim for me.”
  • Remind them they can also easily check their workplace benefits by connecting and engaging with their:
    • Alexa device or
    • My Sun Life mobile app or
  • You can also share the attached updated flyer to help them manage their benefits by voice.
  • Check our Digital Innovation page under the Voice enhancements with Alexa updated tab. You’ll be able to let your plan members know about Alexa’s new voice skills.

Questions? We’re here to help.

If you have fewer than 50 employees, please contact the Client Relations Representative Team at 1-866-606-8936.

If you have more than 50 employees, please contact your Sun Life Group Benefits representative.


1 Amazon, Alexa and all related logos are trademarks of, Inc. or its affiliates

2 Features available will vary based on plan, policy or contract. Refer to the Employee benefits booklet for full details of eligible expenses available.