Introducing a new feature on our Amazon Alexa¹ Sun Life Skill – Health Check In

It’s now possible for plan members who access their Sun Life account through Amazon Alexa to do a health check-in by simply asking for it. This new feature asks a few questions, and the health check-in feature will direct the member to a free resource on sunlife.ca or to Mental Health Coach, if they have access to this service.

Two simpler ways to submit claims

• Access to submit a claim has never been easier on the my Sun Life mobile app. Now, directly from their home screen, plan members can submit their claims in no time:
  • They just need to press and hold the app image and they’ll see an option to submit a claim.
  • Once they click on it, they’ll be redirected to the Submit a Claim pages on the app.

• On their desktop, plan members now have access to a new sign in page that will take them directly to the submit a claim section. Users can access this link in the support section of the sunlife.ca or mysunlife.ca webpages.

At Sun Life we constantly innovate to improve our digital services to support you and your plan members. Stay tuned for more updates as we continue to enhance the plan member digital experience!

Questions? We’re here to help.

If you have fewer than 50 employees, please contact the Client Relations Representative Team at 1-866-606-8936.

If you have more than 50 employees, please contact your Sun Life Group Benefits representative.

¹Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates