What is the MHC?

Our personalized mental health care solution proactively encourages at-risk plan members experiencing mental health challenges to get support before their symptoms worsen.

How does it work?

MHCs are licensed health-care practitioners. They work actively with members to set clear and achievable goals following a mental health risk assessment. MHCs focus on:

  • creating a personalized action plan for members based on their unique needs and preferences. This includes:
    • finding culturally relevant care,
    • virtual or in-person practitioners.
  • connecting them to the treatment and resources available in their plan, through their employer and publicly funded programs.
  • providing ongoing support to help plan members reach their goals.

MHC outcomes

Findings from the Mental Health Coach pilot show that the program:

  • Successfully engages at-risk members
  • Removes barriers and prompts access to care
  • Improves health outcomes
  • Reduces absence duration

Key mental health resources

You’ll find various resources that will help you understand the benefits of this new program:

At Sun Life, we develop, test, and evolve our mental health solutions to help you create healthier workplaces.

Questions? We’re here to help.

Please contact your Sun Life Group Benefits representative.