New innovations released
- Using proactive intuition to provide helpful articles when Clients are looking for a provider
- Updating Alexa’s main menu to make claims
- Checking recent disability claim status
- Submitting written feedback through an app store review
Improving the experience when searching for a provider
When Clients are looking for a provider, we’ll leverage that information and offer health and wellness articles.
Claim cards visual enhancement
New and improved visuals, that provide guidance on the process, when using the Amazon device with a screen and/or the Amazon Alexa app.
Disability claim status
Check the status of claims with voice prompts! An example of this would be the command “Alexa, check status of my disability claim.”
Feedback collection text
We’ve started to request feedback from our Clients by sending them a text message at the end of their conversation on the skill. Clients’ feedback like this helps move our future-of-work initiatives forward.
Learn more about our voice capabilities on Alexa by visiting www.sunlife.ca/speaktosunlife
Questions?
Contact your Sun Life Group Benefits Representative.
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