New digital updates to help make things easier!

September 19, 2023

We want to make it easier for your Clients and their plan members to find what they’re looking for. 

We’ve added a new and improved search feature to our Lumino Provider Search! They’ll now have a drop-down menu of suggestions when searching for a provider when making medical and vision claims. We’ve also created a new paramedical appointment duration setting where they can add different time slots (30, 60, 90 minutes and custom times).

These enhancements support:

  • Faster reimbursement, the first time
  • Submitting claims
  • A Best in Health digital experience

Share these new additions with your Clients. It’ll help them have a Best in Health digital experience. We’ll be adding more digital enhancements in the fall. Stay tuned!

Questions? We’re here to help.

Please contact your Sun Life Group Benefits representative