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Cheryl Mallett

Cheryl Mallet Cheryl Mallet

Senior Vice President, Client Services, Sun Life Canada

Cheryl Mallett is Senior Vice President, Client Services, Sun Life Canada. Cheryl leads the Client service delivery operations critical to executing on the larger Client for Life Strategy. She is part of the Canadian Operations Leadership Team and the Canadian Executive Team.  Among her responsibilities, Cheryl is accelerating the journey toward becoming a digital-first, data-driven service delivery organization.

Cheryl is a seasoned leader and skilled professional with more than 25 years of experience in operations, transformation and client service roles.  Before joining Sun Life in 2020, she most recently held the role of Chief Operations Officer – Manulife Canada. Here she was responsible for defining the vision and strategic direction of the Customer Service Organization. Prior to that she was accountable for Enterprise Transformation for Manulife Financial.

Outside of work, Cheryl enjoys traveling and golfing with her family and friends, as well as taking time to support community charities such as United Way and Junior Achievement.