Update banking information

How was the plan purchased?

You can update your banking or credit card information for your investment plans by calling the Customer Care Centre at 1-866-733-8612, Mon to Fri, 8 a.m. - 8 p.m. ET.

You can update your banking information for your group benefits plan online:

  1. Sign in to my Sun Life.
  2. Under Benefits, select either Benefits centre or Coverage information.
  3. Choose Direct deposit and online claim statements from the Take me to drop-down menu.
  4. Under Banking information, select Update and enter your updated banking information.

Not registered yet? Take a few minutes to register now. You can also call the Customer Care Centre at 1-800-361-6212, Mon to Fri, 8 a.m. - 8 p.m. ET. Please have your coverage card ready.

Contact your advisor directly to update your information. Do you need your advisor's phone number or email address? Go to Find an advisor and enter your advisor's last name.

You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Mon to Fri, 8 a.m. - 8 p.m. ET.

You may be able to update your personal information online:

  1. Sign in to my Sun Life.
  2. Go to the dropdown menu and select: 
  3. Choose Profile then Personal Information.

You can also call the Client Solutions Centre at 1-877-805-9303, Mon to Fri, 8 a.m. - 8 p.m. ET. Or sign in to mysunlife.ca to send us a secure message.

You can update your banking or credit card information by calling the Client Solutions Centre at 1-800-669-7921, Mon to Fri, 8 a.m. - 8 p.m. ET.

Need answers? Get help online, by chat, or phone

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