Coming soon: Diabetes Coaching with Lumino Health Pharmacy, provided by Pillway
Lumino HealthTM Pharmacy1 offers pharmacy services, provided by Pillway2. Starting January 2024, Lumino Health Pharmacy will also provide diabetes coaching. Coaching from a pharmacist will be available to plan members, at no additional cost. This is the next phase in our ecosystem of health offerings to support you and your plan members.
Diabetes is a fast-growing chronic disease, and the cost of drugs to treat it is on the rise. Plan members with diabetes often experience other chronic diseases at the same time. Coaching with Lumino Health Pharmacy aims to help plan members follow their treatment and improve health outcomes.
About Lumino Health Pharmacy
Launched in July, Lumino Health Pharmacy is an optional service. There’s no additional cost to add it to your plan, or to offer it to your plan members. There’s even free delivery within Canada to help manage medication routines with confidence.
Lumino Health Pharmacy isn’t currently available in Quebec. Current legislative rules limit the ability to offer the service in Quebec. Sun Life aims to have this service available in Quebec in 2024.
About the diabetes coaching program
To start a coaching session, plan members sign in to the Lumino Health Pharmacy mobile app or website.
- Coaching will focus on lifestyle, diet, nutrition, mental health, health literacy and medication management.
- On-going coaching is also available if needed.
- The pharmacist can also coordinate with other health-care providers (if requested by the plan member). This includes general practitioners, specialists, and dietitians to best support plan members.
We’ll launch diabetes coaching to plan members in January 2024. We’ll send emails directly to targeted plan members who are actively claiming for diabetes-related medication(s). These emails will aim to raise awareness about the service and encourage them to use it. Standard exclusions will apply for plan member communications.
When plan members sign in to the my Sun Life mobile app or mysunlife.ca, they’ll receive messages about the program.
We’ll send you more details about the coaching program in January, along with a preview of the plan member emails.
Questions? We’re here to help.
Please contact your Sun Life Group Benefits representative.
TM Used under license by Simpill Health Group Inc.
1 Pharmacy services are provided by Pillway.
2 SHG Pharmacy Inc. and SHG West Pharmacy Inc., doing business as Pillway pharmacies, are partially owned by Simpill Health Group Inc. For your information, and as a point of disclosure, Sun Life Assurance Company of Canada has partial ownership in Simpill Health Group Inc.