Benefits of leveraging the Request Centre for all inquiries

November 20, 2025

The Request Centre is the easiest and safest way to submit all your daily inquiries.

What are the Benefits of using the Request Centre for my inquiries?

  • Enhanced security: Request Centre is a secure portal that is fully encrypted. This means that your information is treated in the most secure and reliable way. 
  • Progress tracking and history: Track real-time updates on your inquiry and access all your requests over the last 2 years. 

What other tasks can I do on the Request Centre?

  • Submit everything in one place including new enrolments, beneficiary forms and non-financial updates for members
  • Search for a request based on member’s name, member ID, request type, etc.
  • Get notifications to update you on your request status

Join us for a live webinar!

We're excited to invite you to a 30-minute webinar on December 2nd that will transform the way you manage your plan.

Reserve your spot for the English or French webinars now! 

Questions? We’re here to help.

Please contact your Sun Life Group Retirement Services Representative.