Introducing dedicated menopause support through Lumino Health Virtual Care, by Dialogue

March 05, 2026

The 115th International Women’s Day, #IWD2026, is March 8. Sun Life’s global theme, #EmpowerHer, captures our commitment to improve supports for women’s health. One of our key actions is centred on support for a life stage that all women experience – menopause.

The Menopause Foundation of Canada estimates that unmanaged symptoms of menopause cost the Canadian economy $3.5 billion per year1. We’re taking steps to reduce these costs by helping women manage their symptoms and live healthier lives.

We’re excited to announce that dedicated menopause support in now available through Lumino Health Virtual Care, by Dialogue,2 at no additional cost to plan sponsors. Plan members can now access menopause support through all phases of the menopause transition – perimenopause, menopause, and post-menopause. The support is provided by Dialogue’s Nurse Practitioners, Medical Doctors,3 Registered Nurses, and Mental Health specialists4 who have received additional training on how to guide those going through their menopause journey.

What does the plan member experience look like?

  • Within one week of requesting support, plan members will have a virtual consultation with a Nurse Practitioner or Medical Doctor.3 Plan members will then get a comprehensive care plan, including symptom management, tailored to their needs.
  • As part of the care plan, the health-care practitioner can prescribe Menopause Hormone Therapy (MHT) or non-hormonal treatment, if this is the right approach for the plan member.
  • Plan members also get:
    • proactive follow-ups to monitor progress if needed,
    • coaching and navigation, and
    • educational resources developed by a multidisciplinary team of clinical experts.

We’ve updated the following collateral for your reference and for you to share with your employees, as applicable:

  • Lumino Health Virtual Care, by Dialogue, plan sponsor brochure
  • Lumino Health Virtual Care, by Dialogue, plan member brochure
  • Lumino Health Virtual Care, by Dialogue, Women’s health virtual care flyer

International Women’s Day is an excellent opportunity to #EmpowerHer and support plan members to manage and reduce menopause symptoms. This can help retain talent, decrease absence-related costs, and increase overall workplace productivity.

If Lumino Health Virtual Care isn’t part of your current benefits plan and you’d like more information, please contact your Sun Life Group Benefits representative.

 

Questions? We’re here to help.

Please contact your Sun Life Group Benefits representative.

 

1The Menopause Foundation of Canada, Menopause and Work in Canada, 2023.

2Dialogue is a wholly-owned subsidiary of Sun Life Assurance Company of Canada operating as a stand-alone entity. All representations about the services of Lumino Health Virtual Care, by Dialogue, are those of Dialogue, Inc., and not Sun Life Assurance Company of Canada. Sun Life Assurance Company of Canada cannot guarantee the availability of the services and reserves the right to cancel the services with notice.

3As permitted in each province. Dialogue and its practitioners abide by all federal and provincial regulations that apply to telemedicine.

4Plan members with Lumino Health Virtual Care coverage have access to one mental health session.