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Lumino Health Centre is available to anyone with access to mysunlife.ca. Lumino Health Centre makes it easier for plan members to access the tools and resources they need to live healthier lives. This includes access to Canada’s largest network of health providers, credible health content, and discounts and offers all in one place.

Click here to download the video or share this link with your employees.

Lumino Health Centre demo

Our Lumino Provider Search tool gives plan members easy access to a wide range of peer-rated health-care providers across the country.

It allows plan members to search cost information and more than 15 million ratings on 150,000+ service providers nationally. And best of all, it’s available on both the my Sun Life mobile app and mysunlife.ca website.

The categories searchable through the tool include:

  • Dental professionals: family dentists, orthodontists and oral surgeons
  • Mental health services: including psychologists, psychotherapists, clinical counsellors, social workers
  • Paramedical providers: chiropractors, massage therapists, physiotherapists, podiatrists, dietitians, audiologists, speech therapists, athletic therapists, occupational therapists, kinesiologists
  • Vision care: ophthalmologists, optometrists, and optical stores
  • Medical equipment: such as compression stockings and orthotics, other supplies
  • Pharmacies: including directions and contact information
  • Medical care: walk-in clinics, family doctors, and emergency care (not peer-rated).

Plan members can now easily find a provider that offers online appointments by looking for the “virtual visits” icon on Lumino Provider Search. It appears next to providers who may be offering phone or video appointments.

Providers can have an extended profile on Lumino Provider Search. These profiles provide details, such as office hours, images of the provider and the facility, as well as services and amenities.

Plan members can request an appointment directly from the my Sun Life mobile app or mysunlife.ca, as well as book an appointment online with some paramedical providers with extended profiles.

Plan members can select their favourite providers by clicking the heart icon on the provider's profile. This makes it easy for plan members to connect with their preferred providers. They can:

  • see complete provider information in one convenient spot,
  • click to call,
  • get directions on the go,
  • book appointments online.

Through Lumino Provider Search, plan members can also share their favourite providers with family and friends by text, email, and on social media.

Cost indicators ($/$$/$$$) are available for each provider based on plan member claims history. Choosing a lower-cost provider can save the plan member money through lower co-payments and lower claims costs.  It can also help plan members maximize their coverage over time, which also translates to plan sponsor savings. 

In addition to the my Sun Life mobile app and mysunlife.ca, plan members can use their Alexa1 smart speakers to search for nearby dentists, physiotherapists, chiropractors, massage therapists or psychologists.

Plan members can search for providers with the lowest cost, highest rating, and/or closest distance. Details are sent by text message and include the contact, cost, and rating information.

Lumino Resources & Offers is a central hub of health resources.

It includes exclusive discounts, free resources and tools from leading providers and retailers.

The categories in Lumino Resources & Offers include:

  • Vision & Hearing
  • Medical Products & Resources
  • Mental Wellness
  • Fitness & Activity
  • Food & Nutrition
  • Family & Home
  • Chronic Condition Management
  • Senior Health & Care

Discover regularly updated wellness and mental health content. Read articles, discover Lumino Health Guides, watch videos, listen to podcasts and more.

Plan members can stay informed of what’s new by signing up for the Lumino Health newsletter.

Activation kit for employee communications

Employee activation email series: This series of seven emails features content to help your employees take charge of their health. Send one each week or mix and match based on your priorities. In this document, you’ll find the following email templates:

  1. Introducing Lumino Health
  2. Checking in on your mental health
  3. Stay fit and eat well with these tips
  4. Balancing it all under one roof
  5. Staying resilient in challenging times
  6. Self-care
  7. Managing anxiety as restrictions lift

Video: Introduce your employees to Lumino Health with this short video. You can download it or share the link.

Digital flyers: These simple digital flyers are great for displaying on televisions and sharing quick tips with employees on your internal channels.

Webinar on demand: Request a webinar to introduce your employees to Lumino Health. This PowerPoint deck is an example of what we can present. Please contact Paige West at paige.west@sunlife.com to book your webinar.

Intranet sample: Promote wellness at work on your own Intranet. We’ll work with you to publish a page like this example where employees can find resources and connect with health-care providers. Please contact Paige West at paige.west@sunlife.com.

1Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates

*This section will only be visible if Lumino Resources & Offers are part of your plan