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Once you’re connected, you can use Alexa to help you submit a claim, find a health-care provider and get details about your plans.

Until recently, you were only able to check the status of your medical and dental claims. Now, you can also check the status of your short-term or long-term disability claims!

To check your status, simply say, “Alexa, ask Sun Life to check the status of my claim.”

We’ll then give you key information about your disability claim. For example, we’ll let you know if your disability claim is in progress or complete, and if your documents were received or are pending.

How can the Sun Life skill on Alexa help you?

Find a health-care provider

You can find local services like family doctors, pharmacies and more.

All rated and reviewed by Canadians.

How to use Lumino Provider Search

Submit a claim & check your benefits

You can check your workplace benefits plan, learn what you’re covered for, check your remaining balances and more.

You can also easily submit a claim and hear your claim status.

How to check workplace benefits

Check your investments

You can check your workplace investment total, product balances, personal rates of return and more.

How to check workplace investments

Features available to you will vary based on your plan, policy or contract. Check out your Employee benefits booklet for full details of eligible expenses under your plan.

See how it works

Connect to Sun Life using Alexa

Anyone can use our Lumino Provider Search feature on Alexa. If you’re already a Sun Life Client, you can choose to connect your Sun Life account to your Alexa using either of the following options:

Connect using the Alexa app

Instructions

Connect using the my Sun Life mobile app

Instructions

See how it works:

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Read our Alexa FAQ