To get your claim reimbursement more quickly, sign up for direct deposit.
Claims submitted either through the my Sun Life mobile app or through the web are usually settled promptly.
If approved, any reimbursement amount is usually deposited into your bank account within 2 business days, if you’re signed up for direct deposit. You must be signed up for direct deposit in order to submit claims through the my Sun Life mobile app.
Others can take up to 15 business days, depending on the type of claim, your account, plan or policy.