We’ve noticed a rise in COVID-19 scams by email, text and phone. Please be cautious. Here’s how you can protect yourself and what to do if you suspect fraud. You can also find the latest info on how we’re responding to the pandemic at sunlife.ca/covid-19.
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Sun Life makes it easy and convenient for you to find health care providers in your area who are registered with TELUS Health. The Provider search feature is available on your mobile device via the my Sun Life Mobile app and on your desktop computer at mysunlife.ca (sign in required).
Life is busy enough without the hassle of having to fill out paper claims forms – and then the wait to get reimbursed or to find out what was covered.
This method of claims submission means:
Please refer to this FAQ to learn more.
The accuracy of these online claims submitted from the healthcare service providers’ offices are electronically monitored by our anti-fraud technology, to help reduce the risk of error or loss due to fraud.
The next time you need to visit one of these healthcare service providers, you may want to ask if they are registered with TELUS Health eClaims so you can have your claims quickly processed to save you time, effort and possibly out of pocket expenses – depending on your benefits plan coverage.
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*Note: Several employers continue to review this service and have not yet chosen to make it available to you. So, some of you may not be able to access this service.
