Service provider e-claims

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Let your service provider submit your claims

Many of your healthcare providers will be able to submit your claims electronically (e-claims) immediately through a website managed by TELUS Health. These claims are submitted instantly to Sun Life*. This means quicker processing of your claim and you may not have out of pocket expenses – or you may need to pay your provider a reduced amount – depending on your benefits plan coverage.

Find a service provider:

Sun Life makes it easy and convenient for you to find health care providers in your area who are registered with TELUS Health. The Provider search feature is available on your mobile device via the my Sun Life Mobile app and on your desktop computer at (sign in required).

What’s in it for you?

Life is busy enough without the hassle of having to fill out paper claims forms – and then the wait to get reimbursed or to find out what was covered.

This method of claims submission means:

  • Ease and convenience = a better service experience for you
  • Another e-claims submission option
  • May eliminate or reduce your out of pocket expenses
  • A greener choice

Please refer to this FAQ to learn more.

A well protected choice.

The accuracy of these online claims submitted from the healthcare service providers’ offices are electronically monitored by our anti-fraud technology, to help reduce the risk of error or loss due to fraud.

About TELUS Health

The next time you need to visit one of these healthcare service providers, you may want to ask if they are registered with TELUS Health eClaims so you can have your claims quickly processed to save you time, effort and possibly out of pocket expenses – depending on your benefits plan coverage.

*Note: Several employers continue to review this service and have not yet chosen to make it available to you. So, some of you may not be able to access this service.