We’re here to support you through COVID-19. Here’s how we can help you.
If you own a Personal Health Insurance or Health Coverage Choice policy (policy number 037000) and it includes emergency travel medical coverage, then you should read this information before you travel.
Sun Life Financial partners with AZGA Service Canada Inc. (Allianz Global Assistance) – our emergency travel assistance provider. Before you travel, please confirm the provider’s contact number by:
When you register for mysunlife.ca, you can access your policy information when it’s convenient for you. In addition to getting easy access to your travel card, you can access your coverage details and get faster processing of some claims.
Before you travel
If you have a medical emergency while travelling
Emergency travel assistance information
If you need any medical assistance, contact Allianz Global Assistance immediately.
Physicians and hospitals can call to confirm benefits and arrange direct payment.
Allianz Global Assistance provides service 24 hours a day, 7 days a week.
In the USA and Canada, call: 1-800-511-4610
From anywhere else : 1-519-514-0351
Call collect through an international operator.
Information you need when contacting Allianz Global Assistance:
Policy owner's name:
Policy number : 037000
This document is not proof of emergency travel medical coverage. You can confirm that your policy includes emergency travel medical coverage by checking your contract or by calling Sun Life Financial at 1-877-786-5433.