As you may expect, many Canadians are trying to reach us right now. We ask for your patience as we are receiving many questions. We're committed to continually updating our COVID-19 information page, where you'll find answers to the most frequently asked questions we receive.

Go to sunlife.ca/covid-19 for the latest updates

Our Client care call centre will be open this Saturday, March 28 between 9a.m. and 5p.m. ET to help.

If you set up your RRSP through your advisor

Contact your advisor directly. Do you need your advisor’s phone number or email address? Go to Find an advisor and enter your advisor’s last name.

You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. ET.

If you have an RRSP through your employer

  1. Sign in to mysunlife.ca.
  2. Under Investments, click my financial centre.
  3. Choose Tax slips & RRSP info from the Take me to drop-down menu.
  4. Choose RRSP receipts or Tax slips. There you’ll find a copy of your original RRSP receipt or tax slip. You will need Adobe Acrobat Reader to print it. It will be clearly marked as a DUPLICATE.*

*Was your RRSP receipt or tax slip changed or cancelled? You will see a copy of it on either the RRSP receipt page or the Tax slip page. The copy will be clearly marked as AMENDED or CANCELLED.

If you can’t get your RRSP receipts or tax slips on mysunlife.ca, you can check the website again later. Or you can contact the Customer Care Centre at 1-866-733-8612, Monday to Friday, 8 a.m. to 8 p.m. ET.