Learn how to reset your password, recover your Access ID, and get other answers.
Let’s help you find the right support
Submitting claims
Get instructions on how to submit and track a benefits or insurance claim.
Checking coverage
Learn how to get your coverage card and see what you’re covered for in your plan.
Managing investments
Get instructions for taking out money, changing your fund lineup and more.
Updating your information
Learn how to update your banking details, home address, or employer information.
Finding documents & forms
Learn how to find documents like RRSP receipts, tax slips, and claim forms.
Everything you need, in one place
Access your benefits, savings and health resources - all in one easy-to-use app.
Mobile app access and features may vary by plan.
Need to get in touch with us?
Chat with us
Mon to Fri 9 a.m. - 5:30 p.m. ET. Sign in, go to Contact Us, then choose a workplace plan type to find the chat.
Call us
Call 1-877-786-5433 to speak to us from Mon to Fri 8 a.m. - 8 p.m. ET.