Sun Life cares about protecting your personal information. With Two-Step Verification, signing in might look a little different, but it will help keep your account protected.
Sun Life is serious about protecting your personal data. Two-Step Verification adds an extra layer of security that will help prevent someone else from getting into your account. Sun Life will verify your identity with a text or phone call when we consider it necessary.
It doesn’t take long to set up:
No. At Sun Life we are dedicated to protecting your data. Two-Step Verification provides an added layer of security to help keep your account safe from unauthorized users in case your password is ever compromised.
If you have more than one number on file, you’ll have more ways to get the security code. For instance, if you’re not at home with your landline, you'll be able to get the code with your other number.
We can send you your security code to a landline phone number through an automated voice message.
Right now we support over 200 countries. This includes some international numbers as well as North American countries with a +1 country code.
Give us a call at 1-877-786-5433, if you have questions. Our regular business hours are 8 a.m. to 9 p.m ET.
There could be standard messaging and data fees from your carrier. Please refer to your mobile plan details for more information on messaging fees.
Your phone numbers will be used only to provide you with your one-time passcodes during the Two-Step Verification process.
When you set up Two-Step Verification, you’ll be able to choose between two options for receiving a one-time passcode: only when Sun Life requires it, OR every time you sign in.
If you choose to receive a code only when we need to confirm your identity, we’ll still ask you to complete verification the first time you sign in. After that, you’ll be asked to receive a code only if we notice something’s changed.