If our Problem Resolution team or your case manager haven’t been able to help, our Client Advocacy team is here for you. We’ll review your concerns and the steps taken so far.
Share your experience with the team through this digital form. You’ll hear from us within 2 business days.
Please do not include any sensitive information such as your social insurance number (SIN), health card number, medical information, date of birth or policy/certificate number. We’ll contact you if we need these details.
Or, if you want to send us a letter, you can mail it to us at:
1155 Metcalfe Street
Montreal H3B 2V6
Delivery code – 602E15
We acknowledge that Sun Life operates in many Territories and Treaties across Canada. Our Canadian headquarters in Waterloo are on the traditional territory of the Anishnaabeg, Haudenosaunee Confederacy and the Mississaugas of the Credit First Nations.
Today, Canada is still the home to many Indigenous, First Nations, Inuit, and Metis peoples from all across Turtle Island. We are grateful to have the opportunity to work in this territory. We offer this acknowledgment as a stepping stone towards honouring the original occupants, as a testimony to the oppression faced by Indigenous peoples, and our commitment to Indigenous communities and employees of Sun Life.
© Sun Life Assurance Company of Canada. All rights reserved.
SLF
