Job Application FAQ

When you are in our "Search for Jobs" landing page:

• Enter the search criteria that match the position(s) you’re looking for, or leave the criteria blank to see all positions available globally.
• To apply for a position, click the “Sign In” button in the top right corner to sign in or create a new candidate home account.
• If you cannot remember your password, select “Forgot Password” and you will receive an email asking you to reset your password.

Once you sign in or create an account, click the “Search for Jobs” button to get started.

• Click the name of a position you are interested in.
• Click the “Apply” or “Apply with LinkedIn” button.
• Upload your resume or LinkedIn profile. Click “Next” and complete all required fields.
• Answer job-specific questions.
• Acknowledge the Terms and Conditions checkbox.
• You MUST click “Submit” to complete your application. Wait until you receive the “Congratulations” message before closing your browser.

You do not need to sign in to search for positions, but you will need to create a candidate home account with a login and password to apply for a position. You also need a candidate home account to receive communications from one of our Talent Acquisition Consultants once you have applied.

1. Click the "Sign In” button in the upper-right corner of the “Search for Jobs” page.
2. If you are not signed in, sign in with your email and password.
3. In the top right corner, click the cloud icon next to your email address.
4. Click “View Profile”
5. Under "My Applications," you will see a list of all of the positions you have applied for and their current review status.

Right now, you can only apply for a specific posted job opening. We encourage you to check back often, as we update our job openings regularly.

Yes. You can use your mobile device’s web browser to search for and apply for positions.

No. In order to be correctly identified, Sun Life employees should only apply through the internal career site, within the Sun Life network. Apply either at work, or through VPN, so your application can be appropriately considered as an internal candidate.

If a current Sun Life employee has referred you for a position, you will receive an email with an individualized link to the open position. You must apply using the link in the email, after signing in with your email and password, in order to be flagged as a referral. You can still apply for the job by searching for it without the emailed link, but the employee will not receive credit for the referral.

If you included your email address on your profile or application, you should receive an email confirmation within 24 hours. If you don’t receive this confirmation, check the spam folder of your email provider in case it was mistakenly sent there, or review the application you submitted and make sure it’s complete.

Alternatively, follow these steps:

1. Click the "Sign In” button in the upper-right corner of the “Search for Jobs” page.
2. If you are not signed in, sign in with your email and password.
3. In the top right corner, click the cloud icon next to your email address.
4. Click “View Profile”
5. Under "My Applications," you will see a list of all of the positions you have applied for and their current review status.

If you are one of the candidates selected for an interview, a Talent Acquisition Consultant will contact you as soon as possible. This step may take a few weeks as we collect and review applications. We may also consider your application for other roles within the organization as they become available, so be sure to keep your information current in our system.

You can check the status of your application at any time by signing in to your candidate home account, and then by reviewing “My applications”.

Sign in to your account. In the top right corner click on the cloud icon next to your email, in order to "view profile." From that page you can view the status of your submitted applications.

Click the “Sign In” button in the top right corner to sign in or create a new account. Click “Forgot Password” and enter the email address on file, then click "Submit." You will receive an email with an access code and instructions for creating a new password.

You must attach your resumé to your online application. Review the file size limitations and submit again.

Faxed, emailed, or paper-based resumes are not accepted as part of our recruiting process.

Yes, but the information you previously entered can be used as part of this process. You will need to verify the accuracy of the data while making your new application.