Watch our 2-minute video to learn more about virtual care 

*These services are offered by a third-party vendor, Dialogue.

**Your coverage may vary depending on your employer plan.

What you can expect**

  • Interact through video with Dialogue doctors and nurses practitioners (or NP)
  • Care navigation and seamless referrals
  • Access to EAP and Stress Management and Well-Being
  • Prescriptions renewals and refills

Lumino Health Virtual Care

Get started today

1. Go to or download the Lumino Health Virtual Care app for iPhone and Android.

2. Enter your legal name and date of birth.

3. Enter your postal code.

Use Lumino Health Virtual Care today

Questions? We’re here to help.

If you are having trouble using the app or website and need help accessing your account, you can:

For questions regarding your benefits plan information, you can contact the Sun Life Client Care Centre (CCC) at 
1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. ET.

Need help registering?

Open the registration guide