What you can expect**
- Interact through video with Dialogue doctors and nurses practitioners (or NP)
- Care navigation and seamless referrals
- Access to EAP and Stress Management and Well-Being
- Prescriptions renewals and refills
*These services are offered by a third-party vendor, Dialogue.
**Your coverage may vary depending on your employer plan.
What you can expect**
1. Go to luminovc.dialogue.co or download the Lumino Health Virtual Care app for iPhone and Android.
If you are having trouble using the app or website and need help accessing your account, you can:
For questions regarding your benefits plan information, you can contact the Sun Life Client Care Centre (CCC) at
1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. ET.