Watch the video to learn more about your EAP

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*These services are offered by a third-party vendor, Dialogue.

Your EAP, gives you access to professional services through Dialogue. Now you can access care for you and your family, from the comfort of your home for:

  • Mental health
  • Family & relationships
  • Legal services
  • Financial services
  • Work & career

Need help registering?

Your EAP can help you across a broad range of common concerns.
Here’s a look at what’s available:

Stress & Wellness

Access wellness resources or speak to a mental health specialist. 

Legal & Financial

Speak to an experienced lawyer or financial planner who can help you with a variety of legal or financial matters.

Work & Career

Get guidance from our career counsellors or advice on how to achieve your career goals! 

Family & Relationships

Seek advice from our specialists for family concerns or assistance with child or elder care.

This service is available on mobile, web and phone by calling 1-844-342-3327

Get started today

1. Go to or download the Lumino Health Virtual Care app for iPhone and Android.

2. Enter your legal name and date of birth.

3. Enter your postal code.

Use Lumino Health Virtual Care today

Questions? We’re here to help.

If you are having trouble using the app or website and need help accessing your account, you can:

For questions regarding your benefits plan information, you can contact the Sun Life Client Care Centre (CCC) at 
1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. ET.

Still have questions?