Out-of-country travel safety

October 02, 2025

As summer comes to an end, your plan members may be thinking about going on a vacation outside of Canada. Here are some important considerations they should always take before travelling.

  • Review their travel coverage at mysunlife.ca or using the mySun Life mobile app.
  • Check the Government of Canada travel advisories before booking travel.
  • If a plan member experiences an emergency while travelling, they can contact Global Excel Management (GEM) at 1-800-511-4610, they’re available 24/7 and their number is toll free.

You can direct your plan members to our Travel benefit, Medi-Passport brochure and card here.

Questions? We’re here to help.

If you have fewer than 50 employees, please contact your Client Service Specialist at 1-877-786-7227.

If you have more than 50 employees, please contact your Sun Life Group Benefits representative.