Oral health provider

You're invited to participate in the Canadian Dental Care Plan (CDCP)

Oral health providers that participate in the CDCP can help millions of Canadians by offering oral health care services to individuals that previously had limited access due to costs.

Take a look at the resources available to gain more insight into the plan.

How to participate in the CDCP

Oral health providers can confirm their participation by signing up with Sun Life or by participating on a claim-by-claim basis.

All oral health providers who treat CDCP clients need to agree to direct bill Sun Life and accept payment for services provided under the plan. There is no way for CDCP clients to receive reimbursement from Sun Life.

Signing up to the CDCP

Oral health providers can sign up online on Sun Life Direct. Log in Opens external website in a new windowto your existing Sun Life Direct account and click on the “Sign up” button to confirm your participation.

Don’t have a Sun Life Direct account? Simply print and complete the provider participation form Opens external PDF in a new window, then mail it back to the address provided.

Oral health providers can confirm coverage for CDCP clients using an Electronic Data Interchange (EDI) estimate, by contacting the Sun Life CDCP Contact Centre at 1-888-888-8110 or through Sun Life Direct.

Providers have the option to opt-out at any time by contacting Sun Life.

Participation on a claim-by-claim basis

Oral health providers can use their current processes to submit a CDCP claim to Sun Life. When submitting a claim, the Explanation of Benefit (EOB) will include a notice of acceptance:

“By having made this submission, you agree to be subject to the terms of the CDCP claims processing and payment terms (billing agreement). Should you wish to withdraw your submission, you are able to do so electronically if it is done on the same day as the submission was made, or otherwise by contacting the Sun Life CDCP Contact Centre at 1-888-888-8110.”

Oral health providers can confirm coverage for CDCP clients using an EDI estimate or by contacting the Sun Life CDCP Contact Centre at 1-888-888-8110.

Claim-by-claim providers can decide to officially sign up to the CDCP at any time.