Member

Welcome to the Canadian Dental Care Plan (CDCP)

As a CDCP member, you’ll receive a welcome package from Sun Life following your application. This package will include everything you’ll need to book an appointment with an oral health provider, such as your coverage details, benefit effective date (start of coverage) and member card. The CDCP was designed to provide coverage for a defined benefit period and includes an annual renewal. It’s important for CDCP members to complete their annual renewal to avoid any gaps in coverage (learn more on the Government of Canada website).

Here are some important steps on how to use your new dental plan

Find a participating oral health provider

  1. Contact any oral health provider in your community and ask if they accept CDCP clients, agree to bill and can receive payment directly from Sun Life for CDCP services. Oral health providers include dentists, dental hygienists, denturists, dental specialists, dental school clinics, etc.;
  2. Use the CDCP Provider Search Tool to search for a participating provider by name, specialty or location (not all providers participating in the CDCP are listed in the search tool); or
  3. Call Sun Life’s CDCP Contact Centre at 1-888-888-8110 for help finding a provider near you.
CDCP Provider Search Tool

Important booking reminders

When booking an appointment with an oral health provider or discussing care options, always: 

  • Confirm that the oral health provider accepts CDCP clients, agrees to bill and can receive payment directly from Sun Life for CDCP services covered under the plan. 
  • Know your coverage start date (benefit effective date) and co-payment (if you have one).
  • Ask the provider if there are any costs you’ll have to pay in addition to your co-payment.

Never pay the full amount for CDCP services. Your oral health provider will submit the CDCP claim on your behalf. It’s not possible for Sun Life to pay you back directly. You’re only responsible for paying the oral health provider a co-payment (if any) and any other outstanding amounts that aren’t covered by the plan.

Members can sign in or register for my Sun Life online to access CDCP information and communications. 

Already have a my Sun Life online account? 

Sign in to my Sun Life to view your member portal.

Member Sign-in

Don’t have a my Sun Life online account? 

Use your email address to register for my Sun Life online.

Register

Why register for a my Sun Life online account?​

Register for a my Sun Life online account to access information related to your CDCP coverage, like:

  • coverage details,
  • printable member cards,
  • claims history and statements, and
  • the CDCP Dental Benefits Guide.

If you're not a member and you'd like to apply to the CDCP, visit the Government of Canada website.