Support

Provider Search and provider profiles 

Call 1-888-619-8835

Email provider.search@sunlife.com

Sun Life Connect and eClaims

Call 1-855-301-4786

Sun Life Direct

To register for a SLD account or for support, call 1-855-301-4786.

Sun Life Virtual Care, by Dialogue

Please contact Dialogue by emailing sunlife-support@dialogue.co Monday to Friday 8 a.m. to 6 p.m. ET. or visit help.dialogue.co and use the chat feature for assistance, for after hours and weekend support. 

Canadian Dental Care Plan (CDCP)

1-888-888-8110 or please visit CDCP's support page.

Benefits plan information

Contact the Sun Life Client Care Centre (CCC) at 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. ET. 

Find answers to some of the most frequently asked questions.