You asked, we listened. We've added new specialties to Sun Life eClaims.

Sun Life eClaims1 is a free, easy-to-use service that lets providers direct bill on behalf of their patients. It’s fast to set up and can help save on costly credit card transaction fees.

More specialties now have access to eClaims

  • Chiropodist - NEW 
  • Clinical counsellor - NEW 
  • Occupational therapist - NEW 
  • Osteopath - NEW 
  • Podiatrist - NEW 
  • Psychologist services - NEW 
  • Psychotherapist - NEW 
  • Registered dietitian - NEW 
  • Social worker - NEW 
  • Speech therapist - NEW 
  • Acupuncturist    
  • Chiropractor
  • Naturopath 
  • Optician 
  • Optometrist
  • Physiotherapist 
  • Registered massage therapist 

Benefits of eClaims

Get paid quickly – within 24 hours

Improve patient experience with direct billing 

Minimize credit card transaction fees

View and export claims history2

2Claims history is stored for the current month and the two previous months.

1. Register for a Sun Life Connect account

    Already have an account? Log in to SLC to continue.

2. During registration, eClaims and Provider Search are two free features that are available depending on the specialties your facility offers. 

3. Once you’ve registered and activated your SLC account, you will be able to set up eClaims.

4. Have the following information ready to set up eClaims:

  • Ownership information, such as the name of who the business is owned by – be it either a single owner, multiple owners or a corporation.
  • Ownership details (including the registered business number).
  • Banking information for direct deposit.

You can upload a bank issued, pre-printed void cheque or a direct deposit form. Make sure it clearly displays the name and address of the account holder, transit number, financial institution number and account number.

5. Once you’ve completed all steps and provided the required information you can submit your request, and we’ll begin our validation process. Our team will let you know once eClaims is enabled.

1eClaims is a free service offered by Sun Life to certain specialties.

Watch how to set up and submit eClaims

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How to set up eClaims

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How to submit an eClaim

Consult this user guide or FAQ for more information.