Contact us

Telephone
Group Benefit plan members	1-800-361-6212
Group Retirement and Savings plan members	1-866-733-8612
Individual Insurance and Investments customers	1 877 SUN-LIFE (1-877-786-5433)
Fax number	1 866-487-4745
Advisor Link
Contact an advisor for help with your purchase of a Sun Life Financial product.	Find an advisor
Office Locator
Contact a Sun Life Financial office or representative near you.	Office Locator
E-mail Inquiries / Complaints
Please direct your message to one of the following mailboxes that's most appropriate for your topic. Financial planning services, including estate and retirement planning Group medical and dental claims and coverage including request for change of address (for faster service, please include your group contract and certificate numbers in your message) Group benefits, other than medical and dental claims (for faster service, please include your group contract and certificate numbers in your message) Group Retirement Services Insurance Privacy Officer Sales Careers at Sun Life Financial Services for Association & Affinity Groups Services for Institutional Corporate Investments When you have a concern or complaint
Unclaimed Property
If you believe you or someone upon whose behalf you are acting has unclaimed property (insurance or savings products) with Sun Life Financial or its predecessor companies, you can initiate a search through the Sun Life Financial Ombudsman's Office.