Lumino Health Virtual Care, gives you access to health-care providers through Dialogue. Now you can access care for you and your family, from the comfort of home:

  • Chat with a nurse or doctor through secure video
  • Renew prescriptions
  • Connect with mental health specialists
  • Consult with other health care professionals (e.g. nutritionists) for a fee.

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Find guides to help start your health journey with Lumino Health.

When and where can I use the service?

As long you're physically located in Canada you can access the Dialogue Care team. The service is available 24/7, but the medical scope of practice will exclude some services outside of regular hours (for example, you won’t be able to refill a prescription at 2 a.m.).

The regular hours of the Dialogue clinic in all Canadian times zones, local time are:

Monday to Friday – 8 a.m. to 8 p.m.

Saturdays and Sundays – 10 a.m. to 4 p.m.

If you have an agreement with your doctor that says you can’t attend virtual care clinics, please discuss using Lumino Health Virtual Care with them.

Get started today

1. Go to or download the Lumino Health Virtual Care app for iPhone and Android.

2. Type in your name and birthdate.

3. Type in your postal code.

Use Lumino Health Virtual Care today