Lumino Health Virtual Care, gives you access to health-care providers through Dialogue. Now you can access care for you and your family, from the comfort of home:

  • Chat with a nurse or doctor through secure video
  • Renew prescriptions
  • Connect with mental health specialists
  • Consult with other health care professionals (e.g. nutritionists) for a fee.

Take charge of your health

Get tips on mental health, diabetes, and managing stress and anxiety.

Find guides to help start your health journey with Lumino Health.

Need help registering?

Open the registration guide

As long you're physically located in Canada you can access the Dialogue Care team. The service is available 24/7, but the medical scope of practice will exclude some services outside of regular hours (for example, you won’t be able to refill a prescription at 2 a.m.).

When and where can I use the service?

Get started today

1. Go to or download the Lumino Health Virtual Care app for iPhone and Android.

2. Enter your legal name and date of birth.

3. Enter your postal code.

Use Lumino Health
Virtual Care today

Questions? We’re here to help.

If you are having trouble using the app or website and need help accessing your account, you can:

For questions regarding your benefits plan information, you can contact the Sun Life Client Care Centre (CCC) at 
1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. ET.

Still have questions? 

Read the FAQ