Updated on May 12, 2022

Important information on investments and supporting members

We’re saddened by the devastating situation and humanitarian crisis in Ukraine and the surrounding regions. We stand with Ukraine and the Ukrainian community globally.

We also recognize that you and your members may have concerns about how this might impact member’ investments. We’ve provided some information to help keep you updated on the investments in your group plan and member behaviour.  As well, we’ve included links to resources that are available to support you and your employees. 

Our GRS Investment Solutions professionals provide a valuable perspective on the investment platform, manager and fund monitoring and evaluation. During times of uncertainty, their expertise is critical in providing ongoing analysis of the investment managers and funds available on our core investment platform. 

Given Russia is not part of most developed market indices, most managers and funds on our platform have no exposure to Russia. On the other hand, some funds, like emerging market equities and global fixed income, may have small exposures. 

Most target date, target risk and balanced funds on our core platform are well-diversified and have 0% or very minimal exposure to Russian holdings. 

Our GRS Investment Solutions team are engaged in conversations to understand what actions managers with exposures are taking and we will keep you informed of updates. 

There are significant impacts to energy prices, economic growth and inflation for some time to come. Active investment managers will have to navigate many complex issues that reach far beyond Russia.

Our team in Group Retirement Services continues to monitor the situation abroad and how it is impacting member behaviour. Our most recent Market Volatility report shows that members are continuing to stay the course with their investments.

Our call centre has not seen any increase in members calling to ask about exposures to Russia, or to divest their holdings. When asked, the staff continue to convey  the importance of staying the course, discuss  the benefits of a group plan and professionally-managed funds,  assure members of the minimal exposures to Russia of most funds and explain that this crisis could have much bigger results going forward on the global economy and markets.

We will continue to monitor the investment behaviour of members and will share important updates as they become available.

Your members have received an email from Sun Life regarding the crisis in Ukraine. This email provided information as it relates to market volatility and group plans.

Our thoughts remain with everyone affected by the humanitarian crisis in Ukraine. And to support those impacted by this humanitarian crisis, Sun Life is expanding its commitment towards Ukraine humanitarian and resettlement efforts, with an additional $200,000 donated to the Canadian Red Cross and the UN Refugee Agency (UNHCR). Donations will now total over $1.1 million. 

In addition, we’re also offering individual mental health support for Canadians who are in need during these difficult times. That’s why for the next few months, Sun Life Health and Dialogue are offering free self-guided therapy to all Canadians. Canadians will be able to access self-care toolkits and resources for free through the Lumino Health Virtual Care app, powered by Dialogue. If they don’t have access to Lumino Health Virtual Care, they’ll be able to access support through the Dialogue app. Click here for more details.

You can find more details in our media release.

At this time, we also want to remind you and your employees about ongoing support and resources that are available when it comes to managing their investments and mental health: 

  • Financial Wellness Webinars Series
  • Stress and Anxiety Guide 

Financial Wellness Webinars Series

During times of uncertainly, it’s normal to feel worried about your savings plan. We want to remind you and your employees about Our Financial Wellness Webinars. These webinars are designed to increase financial literacy and help plan members understand their financial and retirement savings goals. These free webinars are hosted by qualified and licensed professionals at Sun Life. You can click here to see upcoming webinars and share this link with your employees. 

Stress and Anxiety Guide

World events and crises can take a toll on mental health. We want to remind you of the Stress and Anxiety Guide available through our partners in Lumino Health. This useful resource can help you identify and manage stress and provide links to additional support that is available.

Our priority is to ensure that you and your employees have the information you need and access to resources to support your well-being. 

Core Investment Managers updates

Like Sun Life, many of our Managers are closely monitoring the situation and sharing their perspectives. You can stay up to date on some of their positions by visiting their websites directly:

  • Contact us

    Plan members can reach us by phone Monday to Friday, at 1-877-SUN-LIFE (1-877-786-5433) from 8 a.m. to 8 p.m. ET. 

    They can also go to mysunlife.ca and live chat with us from 9:00 a.m. to 5:30 p.m. ET. 

Please contact your Group Retirement Services representative for any additional support that you may need.