Four years ago, Sun Life was the first in the market to use gamification to provide plan members with a fun solution to help boost financial literacy and increase engagement in their plan. Though we have had much success in Money UP over the years, gamification and technology has evolved in a way that we no longer feel that this solution aligns with our best in class offering to our members nor with our new mobile experience vision.
We are currently in the process of improving the plan member experience as a whole including building a number of innovations into the mysunlife.ca secure site, with enhanced focus on digital communications and solutions and integrated financial education.
Therefore, please be advised that Money Up will no longer be available on our secure site or the Sun Life mobile app as of March 31, 2018.
Going forward, we will re-evaluate our gamification offering to our plan members using what we have learned from the success of Money Up over the years while keeping up with market trends. While the timeline and details of this new offering are not known, please be assured that we will share them as soon as they become available.
For more information, please contact your Sun Life Group Retirement Services representative.