Our top priority is protecting personal data. For this reason, by March 29 all our Clients will have Two-Step Verification in place on mysunlife.ca.


What is Two-Step Verification?

It is a security measure to protect members' data.


How does it work? 

We verify employees at web sign-in. 

Employees will be able to:

  • provide several phone numbers,
  • choose the preferred phone number when we verify them,
  • choose between voice or text message,
  • determine how often they would like us to confirm their identity. We can do this on every sign in, or only when Sun Life needs it.


If we need to confirm an employee’s identity, we’ll text or call them with a one-time security code.


If you have questions, please contact your Sun Life Group Retirement Services representative.