We’re making changes to the online withdrawal limit for your plan members. This change will create a better online user experience and reduce the need to contact the Client Care Centre, since this function will be easy to navigate online. 

Starting on September 18, 2022, the online withdrawal limit will increase to $25,000 if your plan isn’t already set at this default.

What you need to do

You don’t need to take any action. Plan members will automatically be able to access this limit at the time that they make a withdrawal. 


Please contact your Group Retirement representative.