Evolving our approach to disability
Disability cost management remains a critical concern for plan sponsors. We’re moving to an enhanced case management platform. This past year we progressed through several pre-implementation milestones, with implementation for plan sponsors planned in 2022. This new platform will:
- enable greater digital and data analytics capabilities.
- improve communications and help us determine the best approach (such as education, interventions, or treatment) to manage each absence.
- provide further automation opportunities for administrative tasks. This will enable our case managers to better focus their time on value-added case management and support to our Clients and their employees.
We’ll also be piloting several disability models to help us determine the longer-term disability product of the future. These products will balance organizational cost management needs with the needs of plan members for financial protection.