We expanded our RightDirectionsTM EAP service to offer value-added benefits without additional costs. After a review of the program, we removed some unused features and added some enhancements:
1. Manager coaching is now available in all tiers. This service provides:
- Training on how to spot signs of distress in employees
- How to help employees get best support from their EAP
2. Added enhancements for Elite tier (also available as a top-up service for other tiers)
- Employee education sessions–one free live virtual employee education session each contract year with a variety of available topics
- Manager training–one onsite coaching session per contract year for all managers.
3. Dedicated EAP Support
- If you have our RightDirectionsTM EAP program, you now have a dedicated Morneau Shepell Customer Success Manager. This service change ensures more timely and effective responses. Click here to view the new Sun Life RightDirectionsTM brochure.
For more information on what we’re doing to help support the mental health needs of your company and your employees, please visit the Mental Health section of our website.