Saying “Alexa open Sun Life” opens up the following options: 

  • Find a health-care provider.
  • Get your coverage information and remaining balance including HSA and PSA if applicable.
  • Submit your provider claim for massage, chiropractor, physiotherapist and psychological provider claims.
  • Check recent claim status.

This announcement is huge as submitting a claim through Alexa is the first in the industry. This new development in is another step in our expanding digital environment. One more way your employees can engage with us.

You can share the attached updated flyer with your employees.  For more information on connecting with Sun Life using Alexa, click here to watch Ella in action.

Note: this access is available only on plans which allow use of Alexa.

Questions? We’re here to help.

If you have fewer than 50 employees, please contact the Client Relations Representative Team at 1-866-606-8936.

If you have more than 50 employees, please contact your Sun Life Group Benefits representative.

 

1Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.