What’s Two-Step Verification?
It’s a security measure to protect your employees’ data.
How does it work?
We verify your employees at web sign-in. Your employees will be able to:
- provide several phone numbers,
- choose the preferred phone number when we verify them,
- choose between voice or text message, and
- determine how often they would like us to confirm their identity. We can do this on every sign-in, or only when Sun Life needs it.
If we need to confirm your employees’ identity, we’ll text or call them with a one-time security code.
Questions? We’re here to help.
For Clients with less than 50 employees, please contact your Client Service Administrator at 1-877-786-7227.
For Clients with more than 50 employees, please contact your Sun Life Group Benefits representative.