Here’s the list of improvements we’ve recently made. To view these changes live, plan members can visit

  • Faster reimbursement of eligible paramedical expenses
  • Claim requirements added for orthopedic supplies
  • Update to Coordination of Benefits (COB) language
  • Expired paramedical referrals

To learn more about these new updates, please refer to this Focus Update, which we’ll send to plan sponsors on July 22, 2021.

To see the other improvements we’ve made recently, please read this Focus Update from March 2021.

Questions? We’re here to help.

Please contact your Sun Life Group Benefits representative.