Preferred Provider Network

In case of emergency, please call 911 and/or go to the nearest hospital.

  • Sun Life has a database of direct-pay health care facilities where you can find a Medical Clinic, Hospital or Lab to get the healthcare you need.
  • Please ensure you have your coverage card/member identification with you at all times.
  • Please notify the Sun Life Call Centre at 1-866-500-8447 if you or your dependent is admitted to the hospital for more than 48 hours.
  • If your medical concern is non-urgent, please visit the nearest clinic as hospital wait times can be long
  • Please bring a claim form for the clinic/hospital to complete.
  • You or your health care provider can contact the Sun Life Call Centre for additional details about your health insurance coverage.