PAC reinstatement

Pre-authorized chequing (PAC) can be reinstated on life, long term care, critical illness insurance and accumulation annuity policies when all the following criteria are met:

  1. All outstanding premiums are paid to date.
  2. Any outstanding returned payment fees are paid.
  3. The payor is the same.
  • If the payor changes a new E75 - Pre-authorized chequing (PAC) authorization form is required. Please have the PAC payor(s) complete and sign the form. We must receive the form before the PAC information can be updated.
  • If there are multiple account holders and the bank requires the signature(s) of
    • only one account holder; we require one signature on form E75
    • all account holders; we require all signatures on form E75
  1. The PAC arrangement ended 6 months ago or less. If the PAC arrangement ended more than 6 months ago, it's important that you confirm the banking information with the payor and let us know by completing the Request centre form PAC - banking information - change.

If the PAC arrangement ended more than 12 months ago: A new E75 - Pre-authorized chequing (PAC) authorization form is required. Please have the PAC payor(s) complete and sign form.

If PAC was cancelled due to a banking problem: Please send us new banking information by completing the Request centre form PAC - banking information - change.

To reinstate a PAC, please use the Request centre form PAC - reinstate. If the payor has multiple PAC arrangements, complete a separate request for each PAC arrangement.