Latest updates on COVID-19
The situation with COVID-19 is rapidly evolving. Your support team at Sun Life has and will continue to compile useful resources where you can access the latest information. You'll find news that can affect your business, useful articles to share with your Clients and various resources to check regularly and stay updated.
BUSINESS PROCESSING DURING COVID-19
Frequently asked questions
UPDATES AND NEWS
- November 12 - Client safety and location options for exams during COVID-19 pandemic
- October 29 - Update - What you can expect from paramedical service providers
- October 1 - Making things clearer when we order your labs
- September 17 - Accepting digital signatures to expand your options
- August 19 - Resuming urine testing for new and pending smoker status changes
- June 24 - Tele-interviews not required for some age and face amounts
- May 28 - Continuing to help Clients during the COVID-19 pandemic - 90-day payment deferral repayment program
- May 21 - Temporary changes to eliminate the need for insurance paramedical requirements
- May 21 - Sun Life GIFs - application process modifications while working with Clients remotely
- May 14 - Process modifications while working with Clients remotely: Insurance GICs/Trust GICs/Payout Annuities
- May 7 - Extended TIC and broader access to Sun CII without lab requirements
- April 29 - RRIF minimum withdrawal reduction: what you need to know
- April 29 - Secure options for your virtual meetings
- April 24 - Temporary dual process for verification of identity
- April 7 - Making it easier to process non face-to-face for guaranteed wealth business
- April 2 - Helping you keep business moving
- April 2 - We've built our business on managing risks like economic changes
- March 30 - Sun Life to donate $1 million to support communities impacted by COVID-19 pandemic
CONTENT TO SHARE WITH CLIENTS (By date)
- April 13 - 5 tips to navigate online health care
- April 6 - (Article) What are telemedicine and virtual care?
- April 3 - (Article) How to manage your relationship while self-isolating
- April 2 - (Email Template) Help reassure Clients
- April 1 - (Email template) The Sun Life Par Account
- March 26 - (Article) The Dos and Don'ts of Social Distancing
- March 26 - (Article) How to talk to children about coronavirus
- March 26 - (Article) How to get financial support and save money during the coronavirus
- March 25 - (Video) How to weather market volatility
- March 18 - (Article) Taking care of the elderly during COVID-19
- March 18 - (Article) Keeping your spirits up while self-isolating
- March 13 - (Article) Coronavirus (COVID-19) self-isolation: What you need to know
- March 12 - (Article) Stress and Anxiety Explorer
- March 12 - (Article) Where to find out more about Coronavirus Disease 2019 (COVID-19)
- March 11 - (Article) Coronavirus (COVID-19) pandemic: Your questions answered
- March 10 - (Article) Coronavirus (COVID19): How to stay healthy and protect yourself
- March 4 - (Article) How does coronavirus affect investors?
CONTENT FOR ADVISORS
- April 7 - Going digital with Client communications: A social distancing guide for advisors
- April 1 - The Sun Life Par Account - Offer Clients reassurance in a time of uncertainty
- March 13 - (Advisor’s Edge) Now’s the time to demonstrate your value