Latest updates on COVID-19

The situation with COVID-19 is rapidly evolving. Your support team at Sun Life has and will continue to compile useful resources where you can access the latest information. You'll find news that can affect your business, useful articles to share with your Clients and various resources to check regularly and stay updated.

BUSINESS PROCESSING DURING COVID-19

Frequently asked questions - June 15

UPDATES AND NEWS

August 19 - Resuming urine testing for new and pending smoker status changes
August 6 - Updates to ordering medical requirements for Clients
June 24 - Tele-interviews not required for some age and face amounts
June 15 - New updates on resuming the collection of medical tests
June 8 - Resuming the collection of medical tests
May 28 - Continuing to help Clients during the COVID-19 pandemic - 90-day payment deferral repayment program
May 28 - New process for new and pending smoker status changes
May 21 - Temporary changes to eliminate the need for insurance paramedical requirements
May 21 - Sun Life GIFs - application process modifications while working with Clients remotely
May 14 - Process modifications while working with Clients remotely: Insurance GICs/Trust GICs/Payout Annuities
May 7 - Extended TIC and broader access to Sun CII without lab requirements
April 29 - RRIF minimum withdrawal reduction: what you need to know
April 29 - Secure options for your virtual meetings
April 24 - Temporary dual process for verification of identity
April 7 - Making it easier to process non face-to-face for guaranteed wealth business
April 2 - Helping you keep business moving
April 2 - We've built our business on managing risks like economic changes
March 30 - Sun Life to donate $1 million to support communities impacted by COVID-19 pandemic
March 16 - Email sent from Jacques Goulet to all Sun Life Clients

CONTENT TO SHARE WITH CLIENTS (By date)

April 13 - 5 tips to navigate online health care
April 6 - (Article) What are telemedicine and virtual care?
April 3 - (Article) How to manage your relationship while self-isolating
April 2 - (Email Template) Help reassure Clients
April 1 - (Email template) The Sun Life Par Account
March 26 - (Article) The Dos and Don'ts of Social Distancing
March 26 - (Article) How to talk to children about coronavirus
March 26 - (Article) How to get financial support and save money during the coronavirus
March 25 - (Video) How to weather market volatility
March 18 - (Article) Taking care of the elderly during COVID-19
March 18 - (Article) Keeping your spirits up while self-isolating
March 13 - (Article) Coronavirus (COVID-19) self-isolation: What you need to know
March 12 - (Article) Stress and Anxiety Explorer
March 12 - (Article) Where to find out more about Coronavirus Disease 2019 (COVID-19)
March 11 - (Article) Coronavirus (COVID-19) pandemic: Your questions answered
March 10 - (Article) Coronavirus (COVID19): How to stay healthy and protect yourself
March 4 - (Article) How does coronavirus affect investors?

CONTENT FOR ADVISORS

RESOURCES TO CHECK REGULARLY