Contacts - New & in-force insurance

Phone number

1-800-800-4SUN (4786)

Option 1 - English
Option 2 - French

Address

227 King Street South
Waterloo, ON 
N2J 4C5

 

Pending business

  Phone - Fast path Fax Email
Life insurance 1-1-1 1-866-693-0324 servicenow@sunlife.com
Critical illness insurance 1-1-1 1-866-693-0324 servicenow@sunlife.com
Personal health insurance 1-1-2 1-866-487-4745 perhlth@sunlife.com  
Long term care insurance 1-1-3 1-866-693-0324 servicenow@sunlife.com

 

In-force business

  Phone - Fast path Fax Email
SunUniversalLife/ Sun Limited Pay Life 1-2-1 1-866-487-4745 servicenow@sunlife.com
SunTerm insurance 1-2-1 1-866-487-4745 servicenow@sunlife.com
Permanent & term insurance 1-2-2 1-866-487-4745 servicenow@sunlife.com
Personal health insurance 1-2-3 1-866-487-4745 perhlth@sunlife.com  
Long term care insurance 1-2-4 1-866-487-4745 perhlth@sunlife.com  

 

Claims

  Phone - Fast path Fax Email
Life insurance claims 1-3-1 1-866-487-4745 lfclm@sunlife.com
Disability or critical illness claims 1-3-2 1-866-487-4745

disable@sunlife.com

 

Long term care insurance claims 1-3-3 1-866-487-4745 ltcclaims@sunlife.com
Health or dental claims for personal health contracts 1-3-4 1-866-487-4745 perhlth@sunlife.com