Important notice: Effective February 1, 2023, Securian Canada acquired the Association and Affinity business of Sun Life Assurance Company of Canada (Sun Life). Note: policies are underwritten by Canadian Premier Life Insurance Company (Canadian Premier), which operates under the brand name Securian Canada. We are in the process of updating our materials and digital properties.

In the meantime, any mentions of Sun Life on this website or insurance documents you may receive are in reference to your products with Securian Canada. Until notified, please continue using your Sun Life microsites and phone numbers for information and service. Please see our frequently asked questions for more information.

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Customer Support

How can we help you?

Call us at 1-800-669-7921 Monday to Friday, 8 a.m. to 8 p.m. ET.

Or contact:

Ian Keith
360° Health Benefits Inc.
T: 613-780-1574
TF: 1-866-509-5052
E: ian@360hb.ca

Call us at 1-800-669-7921 Monday to Friday, 8 a.m. to 8 p.m. ET.

Call us at 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. ET.
You can also view your inforce health and dental coverage by following these steps

  1. Sign in to mysunlife.ca
  2. Click My coverage to view the details of your current benefits coverage
  3. Click Medical coverage, Drug coverage or any other options appearing in this list

Call us at 1-800-669-7921 Monday to Friday, 8 a.m. to 8 p.m. ET.

Or contact:

Ian Keith
360° Health Benefits Inc.
T: 613-780-1574
TF: 1-866-509-5052
E: ian@360hb.ca

You can also check the status of your submitted health or dental claim by following these steps:

  1. Sign in to mysunlife.ca
  2. Click My claims
  3. Under View a claim statement click Recent claims
  4. If a claim has been received but not yet completed, click In progress to view the status

Or For EHC & Dental Claims call:

Ontario: 1-800-361-6212
Atlantic Canada and Quebec: 1-800-461-6411
Western Canada, N.W.T and Yukon: 1-800-661-7334

For Life, Long Term Disability, Critical Illness, Accidental Death & Dismemberment or Office Overhead Expense Claims:

Call: 1-800-453-6207
Or Email: servicecsc@sunlife.com

Contact us

Call us at 1-800-669-7921
Mon to Fri 8:00 a.m. to 8:00 p.m. ET

QUESTIONS?

Call us at 1-800-669-7921
Mon to Fri 8:00 a.m. to 8:00 p.m. ET

Life’s brighter under the sun

© Sun Life Assurance Company of Canada. All rights reserved.

SLF

Sun Life Assurance Company of Canada is the insurer of this product, and is a member of the Sun Life group of companies.