Customer Support

How can we help you?

Call us at 1-800-669-7921 Monday to Friday, 8 a.m. to 8 p.m. ET.

Call us at 1-800-669-7921 Monday to Friday, 8 a.m. to 8 p.m. ET.

Call us at 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. ET.
You can also view your inforce health and dental coverage by following these steps” Instead of: You can also view your inforce coverage by following these steps:

  1. Sign in to mysunlife.ca
  2. Click My coverage to view the details of your current benefits coverage
  3. Click Medical coverage, Drug coverage or any other options appearing in this list

Call us at 1-800-669-7921 Monday to Friday, 8 a.m. to 8 p.m. ET.

You can also check the status of your submitted health or dental claim by following these steps:

  1. Sign in to mysunlife.ca
  2. Click My claims
  3. Under View a claim statement click Recent claims
  4. If a claim has been received but not yet completed, click In progress to view the status

Or For EHC & Dental Claims call:

Ontario: 1-800-361-6212
Atlantic Canada and Quebec: 1-800-461-6411
Western Canada, N.W.T and Yukon: 1-800-661-7334

For Life, Long Term Disability, Critical Illness, Accidental Death & Dismemberment or Office Overhead Expense Claims:

Call: 1-800-453-6207
Or Email: servicecsc@sunlife.com

Contact us

Call us at 1-800-669-7921
Mon to Fri 8:00 a.m. to 8:00 p.m. ET

QUESTIONS?

Call us at 1-800-669-7921
Mon to Fri 8:00 a.m. to 8:00 p.m. ET

Sun Life Assurance Company of Canada is the insurer of this product, and is a member of the Sun Life group of companies.