We’ve noticed a rise in COVID-19 scams by email, text and phone. Please be cautious. Here’s how you can protect yourself and what to do if you suspect fraud. You can also find the latest info on how we’re responding to the pandemic at sunlife.ca/covid-19.

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Latest updates on COVID-19

We’re here for you.

COVID-19 has changed the everyday lives of Canadians and people all around the world. One thing that will not change is our commitment to your health and financial well-being. Here are the resources we have available to help you.

We’re financially strong

At Sun Life, we have a healthy level of capital to help meet our financial commitments to Clients.

Here's how our financial strength is rated as a company and what you can expect from us.

Your health

We’ll share information to help you manage your health and the health of your loved ones.

Watch for resources in our Lumino Health and Brighter Life newsletters.

Lumino Health has resources for Canadians to better understand health problems and find solutions to help address them.

Here are a few recent articles you may find useful:

We’re all in this together: boosting our mental wellness

Your money

From income support to changes in your investments, we’ve gathered information to help you manage your money and maintain your financial health.

Wondering how you can keep your financial goals on track as the markets fluctuate amid the COVID-19 pandemic? Remember that markets have a history of bouncing back. So if your long-term goals haven’t changed, you may want to stay invested.

Getting financial support from the government

Is COVID-19 creating financial difficulties in your everyday life? Then you may be wondering:

  • How will I pay my bills?
  • What about my mortgage?
  • How can I save money if I’m ill or sick?
  • How will I care for my family?
  • Can I reduce my RRIF minimum withdrawals?

Depending on how COVID-19 has affected your life, you may be able to get financial support from the government.

Here's a look at some government benefits that may help you and your loved ones through this emotional time.

We’re here – with 24/7 access

Regardless of how you do business with us, through an advisor partner, your workplace or as an individual, we’re here to answer your questions and process your transactions or claims as soon as we get them.

Insurance and financial services companies are considered essential. Our head office operations, including our Client Care Centre, will stay open.

  • Sign in to mySunLife.ca to get information or to manage your benefits, savings and investment plans. If you need to register, you can do so here.

  • If you’re unsure how to make a claim, check your coverage, or manage your investments, you can find everything you need in one place on our support page.

  • If you need more support, you can also call us at 1-877-786-5433. We’re available Monday to Friday from 8 a.m. to 8 p.m. ET.

  • Speak with an advisor

    Make well-informed decisions with helpful advice. There’s no cost to talk to an advisor. Connect with a Sun Life Financial advisor virtually and securely.

To find an advisor near you, enter your postal code:

How advisors help

  • Sign in or register for a my Sun Life online account

    Access and manage your insurance, investment, savings and health plans – all in one place.

Sign in  Register today